Tuesday, September 16, 2008

How to follow up survey contacts



I just returned from handing out planners this afternoon with some friends at a university in Moscow.  In the place of planners in my bag are now completed surveys from students.  As my friends and I talked about what to do next with the surveys, I thought you might be asking the same question if you have surveys from planners or if you chose to use a different kind of survey.

It‘s good to ask yourself some questions: 

What is the ultimate goal of using planners and surveys to gather contacts?  (For us in Moscow it is to find those who are interested in talking further about spiritual things and to find believers who might be interested in joining with us in helping to reach the university for Christ.)

Who should be the priority to contact first?  (For us it is to contact those who seem to be the most interested in getting back together and those who sound like might be believers.)

So we sorted through our completed surveys and took out all the surveys without contact information or who indicated that they had no interest at all in anything we are considering offering.  We noted what things interested the students in general from those surveys and then threw the surveys away.  We next sorted through to find those who seemed the most interested in talking with us and those who could be believers.  Those became our first priority to contact.  The rest of the surveys we kept, saving them for another time when we either want to invite a larger number of people to an event or will call them after we have met with all of our “hot” contacts.

[If you are offering events for non-believers such as English clubs or evangelistic discussion groups or sports activities, then send them a quick e-mail with the time and place of the next event that they would be interested in.  Try to focus your time, though, on those who indicated the most interest in hearing about Christ.  When you have time later you can meet with these other potentially-interested people.  I’m not saying to ignore those who don’t seem to be “hot contacts”, but I realize that many of you may be the only person you know of who is trusting God right now to reach your campus, so you will definitely need to prioritize.  If you have a larger group of people, then feel free to try to contact as many of your survey contacts as possible right now.]

What do you say when you contact them?  [Of course you will want to use your own words – this is simply what I generally say to give you an idea.]

First of all I pray asking God to give me His words and ask the Holy Spirit to guide the conversation and their response.  When I call students, I say something like this:  “Hi, a few days ago a group of us were giving out free planners and you filled out a survey that was attached to the planner.  Do you remember that?  I hope you are finding the planner helpful.  I am calling because you checked on the survey that you were interested in being a part of a group discussion about the Bible and Christianity (or whatever they checked that you want to follow up on).  I was wondering if you would like to get together tomorrow after class or during a break and I could tell you a little more about what that discussion group would look like (or talk about whatever they checked on the survey).  We don’t have to meet for long, maybe about 20 minutes or so.  If you have any friends who might be interested in this kind of a discussion group, please invite them to come.”  Set up the time and the place.

If you want to meet with them to talk about the gospel: 
““Hi, a few days ago you filled out a survey on campus and you said on the survey that you would be interested in talking to someone about (use the phrase directly from the survey you used).   I really enjoy conversations like this and if you’re interested, I would also love to show you something that explains the very essence of the Bible.  Would you have some time tomorrow (morning, during the big break, after classes or in the evening)?  (If they say they can’t meet the next day, then suggest the day after or have them say when would be best for them.)  Why don’t we meet at (name a place easily accessible)?”  I have found it helpful to meet them where I gave them the planner or took the survey with them.

If they say that they aren’t interested:  Simply thank them, wish them well, hang up and then pray for them, that God will open their hearts to hear about Him another time.

Make sure you write down when and where you will meet them and make a note on their survey that you contacted them so that you don’t get mixed up and accidently call them again.  This is embarrassing, believe me!

In the next рассылкa I will give you some ideas of what you can talk about when you meet with students as well as ideas for discussion group topics and Bible study topics for those interested in spiritual things.  Please write me at catalalist@promail.ru if you have any ideas or needs or prayer requests.

I am praying “…that God may open up to [you] a door for the word, so that [you] may speak forth the mystery of Christ” (Colossians 4:3) for you this week!  I know that the Holy Spirit will direct your steps and guide your thoughts and give you His words as you walk in His power to represent Jesus Christ to the lost on your campus.

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